Incode Mobile Service Orders2.7.9

Incode Mobile Service Orders works seamlessly with Incode 10 Utility Billing to allow field technicians and field supervisors to access Service Order information and perform related job functions using an iPad while out in the field. Real-time integration leads to reduced costs, increased productivity and improved customer satisfaction. It’s convenient, easy to use and promotes responsiveness in a fast-paced environment by making data more accessible to users within your organization.

Feature Detail:
- View Service Orders assigned to a Person or Group
- View and Pinpoint Service Orders on the Map
- View relevant Contact and Service Address information
- View Service Order notes and instructions
- Search Service Orders based on Number or Service address
- Complete and/or Save Service Orders in the field
- Enter field notes upon Completion of Service Orders
- Easily identify new service orders as they become available
- Assign Service Orders in the field
- Add new meters to related service orders
- Upload image attachments to the service order

Version History - Fix issue where app freezes after refreshing the service order list for some newer iOS versions 2.7.9 09/29/2023 - Fixed issue with saving meter location description.
- Fixed issue where completed service orders showed the incorrect completion time. 2.7.8 03/05/2022 - Fixed duplicate services displaying after assigning service order
- Fixed issue with map freezing from push notification permissions
- Fixed push notifications on newer iOS versions 2.7.7 01/10/2022 Bug fixes and performance improvement. 2.7.5 02/25/2021 Fixed iOS 12 and 14 bugs. 2.7.4 02/17/2021 iOS 14 bug fixes. 2.7.1 01/19/2021 Fixes:
Completion notes are updated on refresh
Fix bug with job notes 2.6.5 06/23/2020 Bugs:
- Fixed an issue when creating a new meter 2.6.2 01/21/2019 Features:
- Added the ability to receive push notifications when a new service order is assigned or a service order is unassigned in Incode 10 Utility Billing to a user's Group or Staff set in Mobile Service Orders. You can configure these notifications under Settings > Notifications on your device.
Must have iOS 10 and higher, and have 2019.1

- Added a job type filter for service orders.
Must have 2019.1

- Added a date range filter for service orders.
All versions 2.6 01/14/2019 Features:
- Added ability to manually edit latitude and longitude
- New icon and color scheme
- Added the app version to several pages 2.5 10/15/2018 Features:
Added ability to set latitude and longitude to current position

Bugs:
Fixed issue for 406 error response 2.4 08/07/2018 Allow editing meter in 2018.2.15.0 or higher
Show contact phone numbers in 2018.2.15.0 or higher 2.3.2 07/11/2018 Bugs:
- Fixed status for attachment upload not updating properly
- Fixed issue with failed server response 2.3.1 06/26/2018 Features:
- Users can now edit existing and new meter information.
- Now displaying phone numbers of connecting and/or disconnecting accounts 2.3 06/12/2018 - Critical bug fix for version 2.2.1 (9.1) release 2.2.2 05/24/2018 Features:
-Allow manual upload of photos without saving or completing SO
Bugs:
-Fixed crash when returning to map page after completion of service order 2.2.1 05/22/2018 New Features:
-Added option to use camera to add images to attachments

Bug Fixes:
-Fixed bug when refreshing service order list while Today filter is on
-Fixed blank login screen bug when updating MSO 1.0 to 2.0
-Fixed app crashing when completing service order after closing the app
-Fixed bug when completing service order and returning to map page 2.2 04/26/2018 -Moved the today filter to a drop down in the service order list.
-Fixed initial load of service orders that caused a crash. 2.1 04/16/2018 Fixed an issue on the save button for service orders 2.0.1 04/12/2018 To use new features, check with support to make sure Incode has the new Express. (1-800-646-2633)
-added Image attachments for service orders
-added Remote read Id to meter information
-added meter location notes and coordinates
-added account number to service order list
-added save service order function
-added Today filter option to service order list 2.0 04/02/2018 - Bug fixes
- Allow saving Service Orders on server
- Configuration for Pin Radius
- Minor user interface adjustment 1.1 06/17/2016 1.0 03/15/2016